Privacy Policy

Effective Date: 06/15/2026

At Premier Paving Solutions LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, submit information through our website, request services, or otherwise interact with us.

For the purposes of this Privacy Policy, “Premier Paving Solutions LLC” may be referred to as the “Company,” “we,” “us,” or “our.”

1. Definition of Personally Identifiable Information (PII)

“Personally Identifiable Information” (“PII”) refers to any information that identifies, relates to, describes, or can reasonably be linked to a specific individual.

Examples may include, but are not limited to:

  • Name
  • Address
  • Phone number
  • Mobile number
  • Email address
  • Property address
  • City
  • Service request information
  • Any additional information voluntarily provided by you

PII does not include anonymized information, aggregated information, or demographic data that cannot reasonably identify an individual.

2. Information We Collect

We may collect personal information through web forms, phone calls, emails, text messages, appointment scheduling tools, and other interactions with our business.

Information collected may include:

  • Name
  • Email address
  • Phone number
  • Mobile number
  • Property address
  • City
  • Requested services
  • Additional comments or project details
  • Communication preferences

We may also automatically collect certain information regarding website usage through cookies, analytics tools, tracking technologies, and similar technologies.

These tools may include, but are not limited to:

  • Google Analytics
  • Google Conversion Tracking
  • Google Ads
  • Meta (Facebook) Pixel
  • CallRail call tracking
  • CallRail form tracking
  • CRM and marketing automation platforms
  • Other website analytics and advertising technologies

These technologies help us understand visitor behavior, measure advertising effectiveness, improve website performance, and enhance user experience.

3. SMS, Email, Phone & Communication Terms

By submitting any form on our website, providing your contact information, requesting information, requesting a quotation, scheduling an appointment, or otherwise communicating with us, you consent to receive communications from us.

These communications may include:

  • Service updates
  • Appointment reminders
  • Estimate and proposal notifications
  • Project updates
  • Scheduling communications
  • Billing communications
  • Customer service communications
  • Review requests
  • Referral requests
  • Promotional offers
  • Marketing messages
  • Other business-related communications

Communications may be delivered through:

  • Email
  • SMS/text messages
  • Telephone calls
  • Automated telephone dialing systems
  • Prerecorded messages
  • Artificial Intelligence (AI) generated voice technology
  • Other communication methods permitted by applicable law

Message frequency may vary depending on your interactions with us, requested services, ongoing projects, and communication preferences.

Message and data rates may apply. Check with your carrier for details.

Carriers are not liable for delayed or undelivered messages.

You may opt out of SMS communications at any time by replying “STOP.” You may reply “HELP” for assistance.

You may unsubscribe from marketing emails by using the unsubscribe link provided in our emails or by contacting us directly.

Consent to receive communications is not a condition of purchasing any goods or services.

You must be at least eighteen (18) years of age to consent to receive SMS communications from us.

We do not sell, rent, or share your mobile number or email address with third parties for their own marketing purposes.

4. How We Use Your Information

The information we collect may be used for the following purposes:

  • Responding to inquiries and service requests
  • Providing estimates, proposals, and project information
  • Scheduling appointments and site inspections
  • Sending reminders and follow-up communications
  • Providing customer support and service updates
  • Processing payments and invoices
  • Marketing campaigns and promotional communications
  • Requesting reviews and referrals
  • Improving our services, website, and customer experience
  • Maintaining business records and compliance obligations

Your information may be manually or automatically entered into our customer relationship management (CRM) system and other business systems used to manage communications, appointments, projects, and customer relationships.

We retain personal information only as long as reasonably necessary to provide services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

We do not sell or lease your personal information to third parties.

5. Third-Party Service Providers & Technology Platforms

To operate our business efficiently, we may utilize trusted third-party service providers, software platforms, and technology partners that assist with:

  • Customer relationship management (CRM)
  • Email communications
  • SMS communications
  • Phone call tracking and recording
  • Appointment scheduling
  • Payment processing
  • Website analytics and performance monitoring
  • Advertising and remarketing campaigns
  • Customer support
  • Business operations

These providers may have access to personal information only as necessary to perform services on our behalf and are expected to maintain appropriate safeguards to protect such information.

While we make reasonable efforts to work with reputable service providers, we are not responsible for the independent privacy practices, security measures, policies, or actions of third-party providers. Users are encouraged to review the privacy policies of any third-party services that may process their information.

We do not sell or rent personal information to third parties.

6. How We Store and Protect Your Information

We take reasonable measures to protect the personal information we collect and maintain.

Our website utilizes SSL (Secure Socket Layer) encryption to help protect information submitted through web forms and other website interactions.

We also utilize commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

While we implement reasonable safeguards to protect personal information, no method of transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee absolute security.

We do not intentionally collect sensitive financial information through our website. Payments may be processed offline, in person, by phone, through invoicing systems, or through trusted third-party payment processors.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, personalize user experiences, analyze website traffic, and support advertising and marketing activities.

These technologies may include:

  • Functional cookies
  • Analytical cookies
  • Advertising cookies
  • Remarketing cookies
  • Conversion tracking technologies

You may adjust your browser settings to refuse or manage cookies. However, disabling cookies may impact the functionality of certain portions of the website.

Our website does not currently respond to browser “Do Not Track” signals.

8. Correction, Access & Removal of Information

You may request access to, correction of, or removal of personal information we maintain about you, subject to applicable legal requirements and legitimate business purposes.

To submit a request, please contact us using the information provided below.

We will make reasonable efforts to respond to requests within a reasonable timeframe.

9. Links to Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage users to review the privacy policies of any third-party websites they visit.

10. Children’s Privacy

Our website and services are not directed toward children under the age of eighteen (18). We do not knowingly collect personal information from individuals under eighteen years of age.

If we become aware that personal information has been collected from an individual under eighteen without appropriate authorization, we will take reasonable steps to delete such information.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will become effective upon posting the updated Privacy Policy to this website. The Effective Date at the top of this page will reflect the most recent revision date.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions regarding this Privacy Policy, wish to update your information, request removal of your information, or exercise any applicable privacy rights, please contact us.

Company Name: Premier Paving Solutions LLC
Website: https://premierpavingsolutions.com/